Is Duodu London Black-Owned?
Yes Duodu London is owned by Danny Duod who is Ghanaian. If you would like to know more about us please check our About page.
Do you allow returns?
Yes we allow returns of unworn and unwashed items if we receive them within 30 days after they are delivered to you. Please see more information on the returns process on our Shipping and Returns page.
How long does it take to ship out my order and how long does delivery take?
If your order is received by 10am (GMT) it will be dispatched the same working day, orders received after 10am (GMT) will be dispatched the next working day.
Orders in the UK can choose from two services
Royal Mail tracked 48 (2 business days)
Royal Mail tracked 24 (1 business day)
US and Canada are sent with Fed Ex – 2-3 working days
Australia & New Zealand are sent with Royal Mail International Tracked & Signed – 5-7 working days
Europe are sent with Royal Mail International Tracked & Signed – 3-5 working days
For more information on shipping and costs please check the Shipping & Returns page.
How do I track my order?
Once your order has been shipped you will receive an email notification with your tracking number. You will also be able to set up an online account where you can track your orders on our website. Please go to Account page.
Where is my international order?
International orders will need to clear customs. Depending upon volumes at customs, delays may occur. If you track your item online and the status shows it is with customs we are unable to intervene. Please be assured your item will be delivered by the carrier promptly upon release.
Will I have to pay taxes and duties on top of my order?
All international orders may be subject to custom duties and taxes, these fees are the sole responsibility of the customer.
Do you have a size guide?
Each garment has a sizing guide please check the Sizing Chart page
Do you offer wholesale?
We do offer wholesale please send us a message on our Contact Us page and we will get back to you within 24 hours.
Do you have stockists?
Yes we currently stock part of our collection with Prior Shop in Bristol.
Quakers Friars Cabot Circus,
23 Philadelphia St
How can I contact you?
Please send a message to us on our Contact Us page and we will get back to you within 24 hours.