All orders are processed Mon – Fri. Orders received by 10am (GMT) will be processed and dispatched
on the same working day and if received after 10am (GMT) will be processed the next working day.
UK Shipping
Royal Mail Tracked 48
2 working days
£4.60
Royal Mail Tracked 24
1 working day
£5.70
Free shipping for orders over £100 shipped with Royal Mail Tracked 24
International Shipping
USA & Canada
Fed Ex
2-3 working days
£20.00
Australia & New Zealand
Royal Mail International tracked and signed
5-7 working days
£21.00
Europe
Royal Mail International tracked and signed
3-5 working days
£14.00
Free shipping for international orders over £100
Customs & Duties
Customs policies and import duties vary widely with international orders. Please bear in mind that orders shipping outside of the UK may be subject to import duties, VAT, taxes and customs clearance. These additional charges are the sole responsibility of the customer.
Please note – International orders will need to clear customs. Depending upon volumes at customs, delays may occur. If you track your item online and the status shows it is with customs we are unable to intervene. Please be assured your item will be delivered by the carrier promptly upon release.
Shipping Fees
Shipping fees are non-refundable.
Returns
We allow returns of unworn and unwashed items if we receive them within 30 days after they are delivered to you.
UK orders
A free returns label will be included in your package. To begin the process of a return please email us on our Contact Us page.
- If you would like to change the size or item please place a new order on our website.
- We do not refund shipping costs
- Please allow 3-5 business days for payment to be reflected in your account.
International Orders
To begin the process of a return please email us on our Contact Us page.
- You will be responsible for the cost of return shipping of the item. Please make sure you get tracking on your returns so that proof of delivery can be verified. We will not be able to complete refunds on packages that don’t reach us safely.
- If you would like to change the size or item please let us know and we will send this out free of charge as soon as we have received your return.
- We do not refund shipping costs
- Please allow 3-5 business days for payment to be reflected in your account.